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RIVACY POLICY

1. GENERAL PROVISIONS  

We are committed to safeguarding your personal data. This Privacy Policy applies to all websites and platforms owned or operated by ARDANG REAL ESTATE L.L.C (hereinafter referred to as “the Company,” “we,” “us,” “our,” or “ARDANG”). We value every client, partner, and user of our platforms and are dedicated to protecting their privacy.  

This Policy outlines:  

  • the sources from which personal data is collected;  
  • the purposes and methods of data processing;  
  • your rights as a data subject;  
  • the principles governing the storage, transfer, and protection of information.  

2. CONSENT TO DATA PROCESSING  

By accessing or using ARDANG’s websites or mobile applications, visitors and clients (users) confirm that they have reviewed this Privacy Policy (hereinafter referred to as “Consent”), understand its content, acknowledge, and agree to all terms outlined in this document, including how ARDANG collects and processes their information. Use of the website reflects their genuine intent at the time of providing this Consent. If visitors or clients do not agree with ARDANG’s policies and practices, they may not use ARDANG’s websites or mobile applications.  

3. SOURCES OF DATA COLLECTION  

We collect data through the following channels:  

  • our websites and landing pages under domains controlled by ARDANG;  
  • email, messaging platforms (e.g., WhatsApp, Telegram), and chatbots;  
  • online forms and offline events (e.g., exhibitions, roadshows);  
  • advertising campaigns (e.g., Google Ads, Meta Ads, TikTok Ads, LinkedIn Ads, Yandex Direct, Bing Ads/Microsoft Advertising, messenger advertising, banner ads on third-party platforms, email newsletters, real estate aggregators, etc.);  
  • interaction with our social media accounts (e.g., Instagram, Facebook, YouTube, etc.);  
  • automatic collection of technical data (e.g., cookies, web beacons, IP addresses, geolocation, etc.);  
  • analytics and retargeting platforms;  
  • inquiries to our sales or support departments;  
  • partner CRM systems (if you have consented to data transfer through booking forms or registration).  

4. CATEGORIES OF COLLECTED DATA  

We collect the following types of data:  

  • Contact Information: Name, phone number, email address, country of residence.  
  • Preference Data: Type of property, budget, preferred location.  
  • Documents (upon request): Copies of passports, IDs, proof of financial capacity.  
  • Device Information: IP address, browser type, operating system.  
  • Web Data: Cookies, browsing history.  
  • Marketing Activity: Responses to newsletters, form submissions, advertisement clicks.  
  • Payment Information (if applicable): Transaction details (we do not store credit card numbers).  
  • Correspondence: Emails, phone calls, WhatsApp/Telegram messages (which may be recorded for quality assurance purposes).  

5. HOW WE USE YOUR DATA  

Your data is used for the following purposes:  

  • processing your inquiries and requests;  
  • assisting with property selection and transaction support;  
  • sending offers and informational materials;  
  • conducting advertising and analytical campaigns;  
  • communicating with you via email, messengers, or phone calls;  
  • complying with legal requirements;  
  • improving our website, services, and customer support quality;  
  • sharing with verified developers/partners upon your request.  

6. DATA STORAGE AND PROTECTION  

We utilize secure servers, encryption protocols, and restricted data access measures. All data is processed in compliance with UAE laws and, where applicable, international standards (e.g., GDPR).  

Data is stored:  

  • for as long as you use our services;  
  • until you request its deletion (subject to any legal restrictions);  
  • in accordance with legally mandated retention periods.  

7. RIGHT TO WITHDRAW CONSENT  

You have the right at any time to:  

  • request access to your data;  
  • request correction or deletion of your data;  
  • withdraw consent for data use (including for marketing purposes).

To exercise these rights, please contact us using the details provided below.  

8. POLICY UPDATES  

We may update this Privacy Policy periodically. All changes will be published on this page, and we recommend reviewing it regularly to stay informed of any updates.  

9. TERMS OF USE  

By using our websites, forms, messengers, applications, or any other digital platforms (hereinafter referred to as “Platforms”), you agree to comply with the following terms:  

  • All information on our Platforms is provided solely for informational purposes.  
  • The content on our Platforms does not constitute a public offer, investment advice, or legal/tax advice.  
  • You agree to use the Platforms only for lawful purposes, without violating the rights of third parties, UAE laws, or international regulations.  
  • The Company reserves the right to restrict or suspend access to the Platforms or modify content at any time without prior notice.  

All rights to the design, text, images, logos, structure, and software code of the website are owned by ARDANG REAL ESTATE L.L.C and are protected by intellectual property laws.  

10. DISCLAIMER  

  • ARDANG REAL ESTATE L.L.C does not guarantee the absolute accuracy, timeliness, or completeness of information presented on its Platforms. We strive to keep information up to date, but it may change without prior notice, including due to actions by developers or partners.  
  • Descriptions of properties, projected returns, prices, payment plans, and references to visa eligibility are based on publicly available sources and official information from developers. These are not guarantees of outcomes and may depend on external conditions or regulatory decisions.  
  • The Company is not liable for actions taken by users based on information provided on the Platforms or for any direct or indirect losses incurred from the use or inability to use our Platforms.  
  • Information regarding legal, visa, or tax matters is provided for reference only. For official advice, we recommend consulting qualified legal, tax, or immigration specialists.  

11. CONTACT INFORMATION  

If you have questions regarding the processing of personal data or wish to exercise your rights, please contact us:  

ARDANG REAL ESTATE L.L.C  

Office №334-059, Nooriz Abdullah Kamani Building  

Dubai Investment Park 1, Dubai, UAE  

Phone: +97158505746  

Email: info@ardang.ae